How to check part availability
This will provide a step-by-step guide on how to check part availability.
- The customer sends us a request to check the availability of a part by email or phone call
- If the customer does not provide a part number CS will need to look up the correct part number
- Enter the correct part number in the catalog number field on the PRICEAVAIL screen
- Check PA line in locations field
- If there is no inventory listed on hand, click the Part Info button
- Once the PARTINFO screen opens check Mrp Order Code: Look for BLOW THROUGH
- If BLOW THROUGH is listed in this field then the part is available. If this field shows
anything else than the part is out of stock - Click PARTLOC tab
- Click PARTLOC (ALL CONTRACTS)
- look for any Onhand Qty from any contracts
- Once Inventory is determined send email to customer