Skip to content
  • There are no suggestions because the search field is empty.

How to add a customer's location to CUSTHEADCVG

This will provide step-by-step directions on how to enter a new dealer location into our charts system.

1 A customer reaches out to us
2 Collect customer information (name, email address, phone number, address)
3 It is determined that none of their information is in our system
4 Determine their customer number based on the company they work for
5 Enter the customer number into the CUSTOMERCPC screen
6 Click the next page button
7 Click the purchase tab
8 Press the down arrow until a blank purchase location appears
9 Enter gathered customer information into the required fields
10 Copy customer class, discount code, agency 1, and sales rep from another purchase location
11 Click documents subtab
12 Select appropriate markets for the customer
13 Click SHIP TO (DROP SHIP LOC)
14 Enter the dealer's ship-to address
15 Check the default location check box
16 Click save