How to add a customer's location to CUSTHEADCVG
This will provide step-by-step directions on how to enter a new dealer location into our charts system.
| 1 | A customer reaches out to us |
| 2 | Collect customer information (name, email address, phone number, address) |
| 3 | It is determined that none of their information is in our system |
| 4 | Determine their customer number based on the company they work for |
| 5 | Enter the customer number into the CUSTOMERCPC screen |
| 6 | Click the next page button |
| 7 | Click the purchase tab |
| 8 | Press the down arrow until a blank purchase location appears |
| 9 | Enter gathered customer information into the required fields |
| 10 | Copy customer class, discount code, agency 1, and sales rep from another purchase location |
| 11 | Click documents subtab |
| 12 | Select appropriate markets for the customer |
| 13 | Click SHIP TO (DROP SHIP LOC) |
| 14 | Enter the dealer's ship-to address |
| 15 | Check the default location check box |
| 16 | Click save |